Get the right message to the right place.
Questions about the template, the preview, a paid build, or accessibility all have a clear route. General messages go to hello, while support, billing, and pre-buy questions have their own lane.
Most questions fit one of these routes.
Start a 48-hour preview.
Use the short intake form if you want Concrete Authority to build a preview for your concrete business.
Check pricing and what is included.
See the build details, the flat price, the guarantee, and what happens after approval.
Ask before you buy.
Use sales for fit, offer, scope, or pricing questions before you start or approve a build.
Report an accessibility issue.
Tell us what page blocked you, what you were trying to do, and what assistive setup you use.
Ask about an existing build.
Include the business name, preview URL if you have one, and the exact change or question.
Ask about billing.
Use billing for invoices, payment questions, checkout issues, or account records.
Send the details that save the back-and-forth.
A useful first message gives enough context to route the question and avoid guessing. Keep it plain. Concrete Authority does not need a polished brief.